Business Process Improvement Advisor

5 days ago

Montreal, Quebec, Canada BDC Full time

Job Summary

The Senior Business Advisor, Operational Efficiency Services is a key role at BDC, responsible for delivering standard and customized advisory services projects to entrepreneurs. This position requires a strong understanding of operations optimization, best practices, and industry trends.

Key Responsibilities

  • Deliver high-quality advisory services projects to clients, focusing on professional and impactful solutions.
  • Manage project delivery, monitoring scope, budget, schedule, and objectives, and performing quality assurance on projects and deliverables.
  • Stay current on market trends and serve as a subject matter expert to support the development and evolution of practice solutions and tools.
  • Contribute to business development and provide sales support by performing client need diagnostics and providing input for custom proposals.
  • Work closely with Client Partners to help transfer product and technical knowledge and expertise, deliver projects, and sell new mandates.
  • Contribute to practice outreach activities by developing marketing content and helping to promote the offering.

Requirements

  • Bachelor's degree in business administration, industrial engineering, or operations management; an MBA or related professional designation is preferred.
  • Minimum of 5 years in a consulting firm, with experience in operations optimization, operational efficiency's best practices, such as Lean and Six Sigma.
  • Strong knowledge in supply chain management, Industry 4.0, and robotics is a significant asset.
  • In-depth subject matter expertise.
  • Ability to develop pragmatic solutions that are relevant in a SME business environment and to provide strategic coaching to the business, as required.
  • Strong client and customer service orientation, with a clear focus on delivering value to the client.
  • Proven ability to manage and deliver standard and custom consulting projects.
  • Knowledge of project management methodologies and best practices in the context of delivering services to clients.
  • Demonstrated project management skills.
  • Excellent communication and presentation skills, as well as an ability to participate in outreach, promotion and business development activities.
  • Teamwork, collaboration and relationship-building skills.
  • Bilingualism in English and French (an asset in most markets and a requirement in some).
  • Travel within a limited geographic area, with occasional travel to other locations across Canada, if required.

About BDC

BDC is a leader in the Canadian financial services industry, committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.

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