Receptionist

2 months ago

St John's, Newfoundland and Labrador, Canada BDO Full time

About the Role

BDO is seeking a highly organized and customer-focused Receptionist to join our internal Administration team in St. John's. As a key member of our team, you will be responsible for providing exceptional service to our clients and colleagues, ensuring a positive and professional experience.

Key Responsibilities

  • Attend to all customer inquiries, whether by phone or walk-in, in a timely and professional manner
  • Receive and route calls, provide assistance, and direct inquiries to proper departments or individuals
  • Maintain the front desk and reception area in an organized and professional manner
  • Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail
  • Process payments and prepare bank deposits
  • Create and/or update new customers and projects
  • Provide administrative support to the team
  • Assist in setting up meeting rooms and catering for training and events
  • Deliver communication on general building maintenance
  • Ensure reception is opened/closed appropriately and security requirements are met
  • Order office supplies and stationery
  • Submit weekly reports to management and above
  • Perform other administrative tasks as required

Requirements

  • Ability to clearly and confidently communicate with others
  • Strong Microsoft Office skills for data entry and analysis
  • At least 2+ years' experience in a fast-paced, customer-driven environment
  • Office Administration diploma or similar education an asset
  • Ability to work with and maintain confidentiality with sensitive information
  • Ability to stay organized in a busy work environment
  • High energy personality and cheerful outlook
  • Self-motivated and a good team player

About BDO

BDO is a firm built on a foundation of positive relationships with our people and our clients. We offer an award-winning environment that fosters personal and professional growth, and we're committed to developing and retaining top talent.

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