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Receptionist

4 weeks ago

St John's, Newfoundland and Labrador, Canada BDO Full time

About the Role

BDO is seeking a highly organized and customer-focused Receptionist to join our internal Administration team in St. John's. As a key member of our team, you will be responsible for providing exceptional service to our clients and colleagues, ensuring a positive and professional experience.

Key Responsibilities

  • Attend to all customer inquiries, whether by phone or walk-in, in a timely and professional manner
  • Receive and route calls, provide assistance, and direct inquiries to proper departments or individuals
  • Maintain the front desk and reception area in an organized and professional manner
  • Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail
  • Process payments and prepare bank deposits
  • Create and/or update new customers and projects
  • Provide administrative support to the team
  • Assist in setting up meeting rooms and catering for training and events
  • Deliver communication on general building maintenance
  • Ensure reception is opened/closed appropriately and security requirements are met
  • Order office supplies
  • Submit weekly reports to management

What We're Looking For

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration
  • You understand your client's industry, challenges, and opportunities, and deliver high-quality work
  • You identify, recommend, and focus on effective service delivery to your clients
  • You participate in an inclusive and engaging work environment that develops, retains, and attracts talent
  • You grow your expertise through learning and professional development

Requirements

  • You have strong communication skills and can clearly and confidently interact with others
  • You have strong Microsoft Office skills for data entry and analysis
  • You have at least 2+ years' experience in a fast-paced, customer-driven environment, with experience in completing tasks simultaneously
  • You have an Office Administration diploma or similar education, which would be considered an asset
  • You can maintain confidentiality with sensitive information and stay organized in a busy work environment

What We Offer

BDO offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.