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Host-Hostess - CTC BERT'S BAR

2 months ago

Ottawa, Ontario, Canada Aramark Full time
Job Overview

We're seeking a skilled and charismatic Host/Hostess to provide exceptional customer service and create a warm and welcoming atmosphere for our guests.

Key Responsibilities
  • Guest Greeting and Seating: Greet guests as they arrive, seat them accordingly, and ensure the optimum use of tables.
  • Special Requests and Accommodations: Ensure any special needs or requests for diners are accommodated and arranged.
  • Front-of-House Maintenance: Maintain the appearance and cleanliness of the front-of-house environment.
  • Guest Needs and Concerns: Escalate any guest needs or concerns as necessary.
  • Communication and Teamwork: Work closely with the kitchen staff and servers to optimize communication and ensure efficient operations.
  • Guest Service and Demeanor: Maintain excellent guest service and positive demeanor towards guests, clients, co-workers, etc.
  • Adaptability and Safety: Adaptable to guest needs and adheres to Aramark safety policies and procedures, including proper food safety and sanitation.
Requirements
  • Previous Experience: Previous host/hostess or food service experience preferred.
  • Guest Service Skills: Demonstrates excellent guest service skills.
  • Communication and Interpersonal Skills: Demonstrates excellent communication and interpersonal skills, both written and verbal.
  • Organizational Skills: Demonstrates strong organizational skills, accuracy, and attention to detail.
  • Schedule Flexibility: The ideal candidate has a flexible schedule to work evenings, weekends, and holidays.
  • Physical Demands: This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing.