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Facility Management Operations Manager

2 months ago


Québec, Quebec, Canada BGIS Full time

About the Role

BGIS is a leading provider of customized facility management and real estate services. Our team of over 6,500 professionals globally focuses on delivering innovative services that enable our clients' businesses to thrive. With a portfolio of over 320 million square feet across 30,000+ locations in North America, Europe, the Middle East, Australia, and Asia, we are committed to excellence in every aspect of our operations.

Job Summary

As an Area Manager - Facility Services, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring that customer expectations are met, and quality service delivery is maintained. Your key responsibilities will include:

  • Conducting regular site visits to inspect and ensure that specifications are met
  • Coordinating with clients, management, contractors, and employees to complete reports, inspections, and client requests
  • Planning, organizing, and managing daily operations
  • Managing inventory and equipment
  • Coordinating event requests and sourcing, training, and orienting new employees
  • Ensuring compliance with company quality, security, and safety mandates
  • Reviewing daily site evaluations and creating action plans to resolve facility issues efficiently
  • Monitoring staff absence and turnover, and communicating with operations managers
  • Applying progressive discipline and operating within labor cost budgets
  • Implementing operational policies and procedures and generating new account leads

Requirements

To be successful in this role, you will need:

  • 3+ years of management experience in operations of a service-related field
  • A valid driver's license and own vehicle
  • Fluency in both written and oral English, with bilingual skills preferred
  • Strong computer skills and excellent knowledge of Microsoft Office Software
  • Excellent time management skills and ability to work under tight deadlines

About BGIS

We believe that diversity and inclusion are key business drivers, and we strive to create an inclusive work environment that values and respects the contributions of all employees. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the role.