Senior Team Lead

3 weeks ago


Calgary, Alberta, Canada Sip A Tea - The Bubble Tea Experts Full time

Job Summary

We are seeking an experienced Senior Team Lead to oversee the preparation and service of food at Sip A Tea - The Bubble Tea Experts. The ideal candidate will have a strong background in food service, quality control, and team management.

Key Responsibilities

  1. Supervise and coordinate the activities of staff who prepare and portion food.
  2. Train staff in job duties, sanitation, and safety procedures.
  3. Ensure that food and service meet quality control standards.
  4. Address customer complaints or concerns in a professional manner.
  5. Maintain accurate records of stock, repairs, sales, and wastage.
  6. Prepare and submit reports on a regular basis.
  7. Prepare food order summaries for the chef.
  8. Supervise and check the assembly of trays.
  9. Establish work schedules and manage staff rotas.

Requirements

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Willingness to relocate for the role.
  • Relocation costs covered by the employer.
  • Ability to work 35 hours per week.
  • Fluency in English.


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