Director of Operations and Logistics

6 days ago


Burlington, Ontario, Canada Advantage Personnel Full time
Job Overview

We are seeking a highly experienced Director of Operations and Logistics to join our team at Advantage Personnel. As the ideal candidate, you will possess strong leadership skills, with a proven track record in managing mid-sized teams.

About the Role
  • Manage the Customer Service, Logistics, and Operations departments by providing guidance and support to managers and associates.
  • Mentor, evaluate, and drive performance of the Operations team, resolving issues with inefficiency proactively.
  • Collaborate with senior management to create business development initiatives that align with company goals and objectives for growth.
Key Responsibilities
  1. Oversee the implementation of strategic plans, ensuring alignment with company objectives.
  2. Maintain knowledge of emerging technologies and trends in operations management, including software, hardware, and systems to ensure competitiveness and adherence to industry standards.
  3. Collaborate with HR to recruit and onboard new operations employees, manage performance, address and resolve issues, and review employee compensation.
  4. Organize and lead meetings with executives and department heads to review management plans and shape company directives.
Requirements
  • Bold leadership, ability to manage a mid-sized team with success.
  • Excellent verbal and written communication skills, eloquent and articulate communicator.
  • Strong organizational and analytical problem-solving skills.
  • Hands-on, people-focused management style.
  • Extensive knowledge of customer service procedures and principles.
  • Working knowledge of services and systems used in the industry.
  • General knowledge of new trends and technologies in the industry.
  • Experience with project management and budget management.


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