Insurance Professional

4 days ago


Sarnia, Ontario, Canada McFarlan Rowlands Full time
Job Summary

We are seeking an experienced Insurance Professional to join our team as a Commercial Lines Specialist. This role will involve providing exceptional service to assigned commercial clients, handling policy and claims-related tasks, and working closely with Account Executives and insurance companies.

Responsibilities
  • Provide timely and accurate service to assigned clients on renewals and throughout the policy period, handle questions and inquiries.
  • Manage all incoming mail regarding assigned clients, ensuring prompt attention to detail and resolution.
  • Process policy documentation with precision and timeliness, including coverage review recommendations, explanations of new or changed coverage, and preparation of presentations and renewal documents for delivery by Account Executive.
  • Request policy changes from insurance companies, verifying that all required coverages are placed and bound.
  • Monitor renewals, issue binders as needed, and record and process various claims transactions, receiving signatures on applications.
  • Maintain up-to-date records of policy coverage/vehicle schedules, etc., accessible for reference by Account Executive or Marketing Department.
  • Handle accounts receivable associated with assigned clients, adhering to corporate accounts receivable procedures.
  • Eliminate abeyance items through the use of abeyance or suspense systems.
  • Support Account Executives in presentation preparation as required, and provide backup for other Commercial Brokers when necessary.
  • Adhere to all system procedures and insurance company regulations.
  • Participate in special projects at management request, demonstrating flexibility and teamwork.
Requirements
  • RIBO license required.
  • 3-5 years Commercial Lines experience.
  • Familiarity with Commercial coverages, wordings, and products.
  • Excellent customer service skills; strong written and oral communication skills; organized; attention to detail; ability to prioritize; team player; accuracy in recording details.
  • Able to work effectively in a fast-paced environment.
  • Basic computer knowledge.
  • Ability to remain current and develop expertise in assigned markets; open to new market opportunities.
  • Working knowledge of Microsoft Office applications; SigXP is an asset.
What We Offer
  • Competitive salary range: $50,000 per annum.
  • A comprehensive compensation package and incentives recognizing strong performance.
  • Help with career growth through education assistance, mentorship, and internal job opportunities.
  • Prioritizing well-being through wellness programs, a comprehensive benefits program, and fitness allowances.
  • Flexibility offered through a hybrid work-from-home program for eligible positions.
  • Additional perks such as birthday off, paid community outreach days, RRSP matching, and an outstanding culture.
About Us

McFarlan Rowlands is an equal opportunity employer, committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We connect in new ways but are driven by real people and real connections. When you apply for a position, you can be sure all resumes and applications are reviewed by a real human being.



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