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Floating Support Clerk, Specialty Pediatric Medicine

2 months ago

Vancouver, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly skilled and organized Support Clerk to join our team at BC Children's Hospital. As a Support Clerk, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our clinic.

Key Responsibilities

  • Provide exceptional customer service to patients, families, and healthcare professionals.
  • Manage and coordinate patient appointments, including scheduling, rescheduling, and cancellations.
  • Process and manage patient records, including updating and maintaining accurate and confidential information.
  • Prepare and distribute medical reports, correspondence, and other documents as required.
  • Assist with data entry and maintenance of patient information systems.
  • Perform other administrative tasks as required to support the smooth operation of the clinic.

Requirements

  • Grade 12 graduation and completion of a medical transcription program or equivalent experience.
  • One year of recent experience in a medical or administrative role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and other software applications.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • A chance to make a difference in the lives of children and families.