Operations Manager
6 days ago
We are seeking an experienced Operations Manager to join our team at Comfort Inn & Suites. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities- Leadership and Management
- Develop and implement strategic plans to drive business growth and improve operational efficiency
- Lead and manage a team of staff to achieve business objectives
- Collaborate with department heads to ensure alignment and effective communication
- Financial Management
- Develop and manage budgets to ensure financial stability and growth
- Monitor and analyze financial performance to identify areas for improvement
- Make informed decisions to optimize resource allocation
- Customer Service and Quality
- Ensure exceptional customer service standards are maintained
- Monitor and address customer complaints and feedback
- Develop and implement quality improvement initiatives
- Operational Efficiency
- Identify and implement process improvements to increase efficiency and productivity
- Develop and maintain relationships with suppliers and vendors
- Ensure compliance with all relevant laws and regulations
- Education
- Bachelor's degree in Business Administration, Hospitality, or related field
- Experience
- Minimum 2 years of experience in a senior operations or management role
- Skills
- Excellent leadership and communication skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in MS Office and other relevant software
- Competitive Salary and Benefits
- Opportunities for Professional Growth and Development
- A Dynamic and Supportive Work Environment
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