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Aviation Ground Service Specialist

2 months ago

Ottawa, Ontario, Canada IMP Group Full time

**Job Summary**

Execaire Aviation, a leading provider of aviation and technical support solutions, is seeking a highly skilled Aircraft Refueler to join our team at the Shell Aerocentre. As a key member of our operations team, you will provide exceptional customer service and support to our clients and sister companies within the IMP Group.

**Responsibilities**

  • Provide marshalling services for aircraft, as well as ground services such as lavatory, water, and power services, and other aircraft services as required.
  • Refuel aircraft according to Shell and IAS standard procedures.
  • Defuel aircraft according to Shell and IAS standard procedures.
  • Assist with hangar moves, aircraft towing, and other services required by our clients and sister companies.
  • Provide services to all clients and sister companies, including actual and potential clients.
  • Perform daily, weekly, and monthly checks within Shell and IAS standards.
  • Maintain the FBO area, Lineman office, and FBO equipment in a neat and clean condition.
  • Participate in and complete all required Shell and IAS training and recurrent training.
  • Provide exceptional customer service and greet clients with the highest standards.
  • Perform other duties as assigned based on operational requirements.
  • This position requires a flexible work schedule, as it is a 24/7 operation.

**Requirements**

  • High school education.
  • 2 years' experience in a related field.
  • Hold a valid Driver's License Class 3 and maintain it throughout employment.
  • Pass Transport Canada Security Clearance and requirements (MOT).
  • Obtain a Radio Operator Certificate.
  • Experience in aircraft refueling is an asset.
  • Basic knowledge of Microsoft Word and Excel.
  • Outstanding customer service skills are an asset.
  • Bilingual in French and English.

Execaire Aviation is committed to Employment Equity and strives to create a diverse workforce that is representative at all job levels. We welcome applicants from under-represented groups, including Aboriginal People, Visible Minority Groups, Persons with Disabilities, and Women in occupations where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your cover letter or resume.