Medical Office Assistant

7 days ago


Calgary, Alberta, Canada RADIANCE URGENT CARE MEDICAL INC. Full time
Job Summary:

As a skilled medical office assistant, you will provide exceptional customer service to our patients and their families. Your primary responsibility will be to manage our front desk operations, ensuring a smooth and efficient experience for all visitors.

Key Responsibilities:
  • Answer and direct telephone calls to the appropriate personnel or department.
  • Provide general information to patients, visitors, and staff regarding policies, procedures, and services.
  • Manage patient scheduling, including appointment booking, cancellations, and rescheduling.
  • Process patient registration, including gathering demographic and insurance information.
  • Operate the switchboard and respond to emergency situations as needed.
  • Maintain accurate and up-to-date patient records, including demographic and medical information.
  • Perform various administrative tasks, such as data entry, filing, and mail distribution.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a medical office setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.


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