Store Operations Manager

2 weeks ago


Kawartha Lakes, Canada FRIENDLY DOLLAR & DISCOUNT Full time
Job Description

We are seeking a highly skilled Store Operations Manager to join our team at Friendly Dollar & Discount.

Key Responsibilities:
  • Assign sales staff to duties and tasks to ensure seamless store operations.
  • Recruit, train, and develop the skills of sales staff to meet customer needs.
  • Manage inventory levels by ordering merchandise as needed and authorizing returns when necessary.
  • Establish work schedules to ensure adequate staffing during peak periods.
  • Sell products to customers and provide excellent customer service.
  • Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve customer complaints, supply shortages, and other issues that may arise.
  • Organize and maintain inventory, ensuring accurate stock levels and minimal waste.
  • Supervise and coordinate the activities of sales staff, providing guidance and support as needed.
  • Manage cash handling procedures to prevent errors and theft.
  • Conduct regular performance reviews to assess staff development and provide constructive feedback.

Work Conditions and Physical Capabilities:

  • Fast-paced environment with tight deadlines.
  • High level of attention to detail required.

Personal Suitability:

  • Strong client focus and commitment to delivering exceptional customer service.
  • Excellent organizational and time management skills.
  • Reliable and trustworthy individual who can maintain confidentiality.
  • Team player with strong communication and interpersonal skills.
  • Able to multitask and prioritize tasks effectively.

Estimated Salary: $45,000 - $55,000 per year, depending on experience and location. This salary range is based on industry standards and takes into account the responsibilities and requirements of the role.



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