Retail Store Team Lead
2 weeks ago
Retail Store Team Lead
About the Role:We are seeking a highly skilled and experienced Retail Store Team Lead to join our team at Convenience Hut. As a key member of our store operations, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:- Lead by Example: Demonstrate exceptional leadership skills, setting high standards for yourself and your team members.
- Team Management: Supervise and coordinate the activities of 3-4 team members, providing guidance and support as needed.
- Customer Service: Foster a positive and welcoming environment for customers, ensuring their needs are met promptly and professionally.
- Sales Growth: Analyze sales data, identifying opportunities to increase revenue and implement strategies to achieve sales targets.
- Inventory Management: Maintain accurate inventory levels, ordering merchandise as needed to ensure optimal stock levels.
- Reporting: Prepare regular reports on sales volumes, merchandising, and personnel matters, highlighting areas for improvement.
- Crisis Management: Resolve issues that may arise, including customer complaints, supply shortages, and other operational challenges.
- Experience: At least 1 year of experience in a retail management role, preferably in a fast-paced environment.
- Education: No degree, certificate, or diploma required; however, relevant training or certifications are an asset.
- Skills: Excellent communication and interpersonal skills, ability to work under pressure, and strong attention to detail.
- Competitive Salary: $60,000 - $80,000 per year, depending on experience.
- Bonuses: Eligible for bonuses based on individual and team performance.
- Ongoing Training: Access to regular training and development opportunities to enhance your skills and knowledge.
Convenience Hut is a leading retailer offering a wide range of products and services to our customers. We pride ourselves on our commitment to excellence, innovation, and community involvement.
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