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Restaurant Supervisor

1 month ago


Toronto, Ontario, Canada Tim Horton's Full time
Job Description

We are seeking a skilled and experienced Restaurant Supervisor to lead our team at Tim Horton's. As a key member of our management team, you will be responsible for ensuring exceptional customer service and food quality while maintaining a positive work environment.

Key Responsibilities:
  • Supervise and co-ordinate activities of staff who prepare and portion food, providing guidance and support to ensure efficient operations.
  • Train staff in job duties, sanitation and safety procedures, and promote a culture of excellence.
  • Establish methods to meet work schedules and deadlines, ensuring seamless execution of daily tasks.
  • Address customers' complaints or concerns promptly and professionally, demonstrating empathy and resolution skills.
  • Prepare and submit reports on sales, inventory, and staff performance, providing valuable insights for business growth.
Requirements:

To succeed as a Restaurant Supervisor at Tim Horton's, you will need:

  • A Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related role, preferably in the food service industry.
  • Excellent communication and interpersonal skills, with the ability to motivate and engage teams.
  • Strong leadership and problem-solving abilities, with a focus on customer satisfaction and employee development.
  • Knowledge of health and safety regulations, as well as food safety practices.
Benefits:

As a valued member of our team, you will enjoy:

  • Dental plan, healthcare plan, and vision care benefits.
  • Group insurance benefits, including life insurance and disability insurance.
  • Permanent employment opportunity, with regular working hours and opportunities for advancement.
Estimated Salary: $45,000 - $55,000 per yearAbout Us:

Tim Horton's is a leading quick-service restaurant chain committed to serving high-quality food and beverages in a welcoming environment. We prioritize customer satisfaction, employee development, and community involvement, making us a great place to work and grow.