Business Solutions Analyst

4 weeks ago

Toronto, Ontario, Canada Foilcon Full time
Business Analyst Role at Foilcon

The MRAS Business Analyst will consult with the Service Ontario business/policy area to document the business requirements for Phases 2 and 3, which are the Send and Receive notifications. This role will also liaise with the Systemscope vendor to clarify/confirm what information needs to be provided to them.

Key Responsibilities
  • Apply in-depth knowledge of performance measurement process improvement and business analysis concepts and principles.
  • Collect, synthesize, analyze, and use data as part of the performance measurement and business case development for business improvements.
  • Lead and facilitate discussions and presentations to gather ministry program information and recommend solutions.
  • Lead initiatives that will offer business improvements.
  • Partner with stakeholders to develop an understanding of their business and foster and champion innovation.
  • Provide options, recommendations, and advice related to issues, opportunities, and challenges experienced by the practice.
  • Work effectively in collaboration with OPS partners and with ministries.
Business Analysis and Data Analytics
  • You can identify opportunities to streamline, scale, and continuously optimize initiatives considering the best available evidence.
  • You have led and facilitated structured workshops and discussions to gather information from ministry staff, partners, and stakeholders.
  • You can evaluate, assess, and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions.
  • You have played a lead role in the development of environmental scans, document analysis, and business cases in order to identify trends and develop recommendations and forecasting tools for strategic planning and/or business improvement initiatives.
  • You are a strategic thinker that gathers information systematically, considering risks, factors, and range of issues in order to develop strategic planning and business improvement recommendations.
  • Experience with Agile methodology within the Software Development Life Cycle is an asset.
Relationships and Influence
  • Consultation and relationship management skills to build sustainable relationships throughout the ministry in order to develop support for strategic planning, business improvement, and innovation work.
  • You have led/participated in consultation with cross-ministry partners, stakeholders, and external groups acting as subject matter expert.
  • You exercise good judgment and communicate effectively verbally and in writing to maintain and build good relations with colleagues, partners, and stakeholders.
Problem-Solving and Facilitation
  • You can design tools and processes to support colleagues and partners in identifying, assessing value, and prioritizing strategic planning or improvement initiatives.
  • You have led business case development and/or process improvement initiatives in which you adequately assess opportunities, identify risks, and integrate performance measures.
  • You have risk assessment/management skills to determine the root cause of issues and create alternative solutions and mitigation and contingency plans.
Public Sector Experience
  • Experience with Public Sector ITIL process, including incident management, release management, problem management, support model, etc.
  • Familiarity with the PMO Stage Gate process as implemented in Ontario Public Sector.
  • Experience with Service Ontario/Ministry of Government and Consumer Services business processes, gating procedures, project management requirements, and business rules.

Must-Haves:

  • 5 years of experience in BA.
  • Experience with Agile methodology within the Software Development Life Cycle.
  • You can evaluate, assess, and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions.
  • You have designed and facilitated workshops, meetings, and sessions that bring groups to consensus.
  • You have verbal and written communication skills to lead consultations with program areas, prepare and present options papers, business cases, and presentations, and to provide advice and recommendations to senior management.

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