Receptionist

4 weeks ago

Richmond, British Columbia, Canada Richmond Country Club Careers Full time
Job Title: Receptionist

We are seeking a highly organized and customer-focused Receptionist to join our Racquets and Athletics team at the Richmond Country Club. As a Receptionist, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:
  • Provide exceptional customer service to members and guests
  • Manage the front desk and switchboard, handling incoming calls and directing them to the appropriate department
  • Assist with administrative tasks, such as scheduling appointments and maintaining records
  • Monitor and administer Racquets, Athletics, and Aquatics rules and procedures
  • Communicate with members and guests through email and in-person
  • Handle shipments and deliveries
  • Issue key fobs and provide administrative support as needed
  • Update locker information and maintain records
  • Assist with court bookings and accept guest payments
  • Bill members for purchases and prepare club gift certificates
  • Carry out opening and closing procedures
  • Schedule appointments and assist with class sign-ups
  • Prepare balls and attendance sheets for league and social events
Requirements:
  • 1-year minimum working experience in a similar administrative role
  • Preferrable environment: experience in office or fitness center reception
  • Strong communication skills
  • Multi-tasking and organizational skills
  • Detail-oriented and dependable
  • Punctual and energetic attitude
  • Ability to work in a team environment
  • Flexibility to meet work shift demands, including holidays and weekends
Work Environment:

On-site only, indoor office environment

Salary:

Starting at $17.50 per hour

Benefits:
  • On-site free parking
  • Staff meal plan
  • Use of the Golf course, Tennis courts, and gym (subject to off-peak hours)
  • Merchandise discount in the Golf Pro shop
  • Employee sports events
  • Recognition and appreciation programs
How to Apply:

Please submit your resume, certifications where applicable, and a cover letter. Optional: references. We thank you for considering the Richmond Country Club for your career aspirations.

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