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Lending Support Specialist

2 months ago


Saskatoon, Saskatchewan, Canada First Nations Bank of Canada Full time

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. As a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people, we take pride in our workforce of over 64% Indigenous employees working at locations across Canada.

About The Role

As a Lending Support Specialist, you will be an integral part of our Operations team, which supports the branch staff from behind the scenes. This is a high-paced position which includes time-sensitive deadlines, large dollar transactions, and attention to detail. This is a permanent full-time opportunity and can be based out of our Saskatoon office, which is located on First Nations land, however, remote work options are available.

Key Responsibilities

  • Research and resolve operational and credit-related issues and service requests.
  • Liaise with third-party providers, including CMHC, Web Equity, CRM, and individual law firms and insurance providers.
  • Administer and review the accuracy of all security and loan parameters on DNA.
  • Provide accurate and detailed security administration for the bank's commercial or retail lending portfolio, including the preparation, registration, discharge, renewal, and overall management of the security for all commercial credit.
  • Prepare and dispatch solicitor's instruction packages.
  • Fund and payout commercial or retail loans as required.
  • Understand and apply back-office credit operating policies and procedures, providing or creating updates to credit lending manuals and back-office procedures as required.
  • Provide suggestions for improvement in processes.
  • Be knowledgeable of and comply with Bank and Industry Codes of Conduct and Ethics and with Security Laws and Regulations.
  • Maintain the highest level of confidentiality.
  • Contribute to a positive work environment and to the success of the team by openly assisting others and sharing of knowledge and expertise.
  • Participate in special projects/assignments; perform other duties as required.
  • Support Operations and branch staff by performing sundry duties as assigned.

Qualifications Required

  • Post-secondary education in business is preferred.
  • Previous experience working in a financial institution.
  • Four (4) years' experience working in a lending or lending support role.
  • Strong analytical skills.
  • Proficient in learning new software applications.
  • Able to prioritize daily workload.
  • Confident self-starter able to work independently.
  • Acceptable criminal record and credit checks.