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Food Service Supervisor

2 months ago

WhitchurchStouffville, Ontario, Canada TIM HORTONS Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure that inventory levels are maintained.
  • Hire and manage food service staff, including conducting performance evaluations and providing coaching and feedback.
  • Ensure that food and service meet quality control standards, including maintaining a clean and organized kitchen environment.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage.
  • Prepare and submit reports to management on a regular basis.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Physical ability to stand for extended periods and walk.
Work Environment:

Our restaurant is a fast-paced environment with a focus on providing exceptional customer service and high-quality food products. As a Food Service Supervisor, you will be working in a team environment with a focus on collaboration and communication.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.