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Liquor Store Team Lead

2 months ago

St Albert, Alberta, Canada Team Liquor Ltd Full time
Job Summary

We are seeking a highly skilled Liquor Store Supervisor to join our team at Team Liquor Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our liquor store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales workers, ensuring they are equipped to provide excellent customer service and meet sales targets.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and minimizing losses.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Training and Development: Hire, train, and develop staff to ensure they have the necessary skills and knowledge to excel in their roles.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail or supervisory role.
  • Language: Fluency in English.
  • Work Schedule: 35 hours per week.