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Air Import Logistics Specialist
1 week ago
Savino Del Bene is a leading global freight forwarding company with over 295 offices and 5,500 employees worldwide. Our headquarters are located in Florence, Italy.
Job Description:
The Air Import Operations Coordinator will play a crucial role in our air import operations team, ensuring seamless handling of shipments from initial planning to final delivery. This position requires a deep understanding of Canadian import regulations and international air freight procedures.
Main Responsibilities:
- Lead and coordinate all aspects of air import operations, ensuring compliance with the Canada Border Services Agency (CBSA) and International Air Transport Association (IATA) standards
- Ensure all shipments comply with Canadian customs regulations, including preparing and reviewing documentation such as air waybills, customs declarations, and commercial invoices
- Act as the primary point of contact for airlines, customs brokers, and clients, providing regular updates on shipment status and addressing any issues promptly
- Monitor the progress of shipments to ensure timely delivery, proactively managing any potential delays or disruptions in the supply chain
- Handle claims related to cargo damages, discrepancies, or other issues, ensuring satisfactory resolutions while maintaining strong client relationships
- Maintain meticulous records of all import activities, including billing on time, and generate detailed reports for clients and sales as needed
Requirements:
- Minimum of 3-5 years in air import operations, with a strong background in freight forwarding or logistics
- In-depth knowledge of Canadian customs procedures and IATA regulations, with a proven track record of ensuring compliance
- Proficient in logistics and supply chain management software, with advanced skills in Microsoft Office, particularly Excel and Outlook
- Exceptional verbal and written communication skills, with the ability to convey complex information clearly and build rapport with clients and partners
- Highly detail-oriented, with the ability to accurately process large volumes of documentation and data
- Strong analytical and problem-solving abilities, with a proactive approach to overcoming challenges in the import process
- Post-secondary education in logistics, supply chain management, international trade, or a related field is preferred. Relevant certifications such as Certified Customs Specialist (CCS) or IATA certification are highly desirable.
What We Offer:
- Attractive salary and comprehensive benefits package
- Opportunities for continuous learning and career advancement, with support for relevant certifications and training
- Supportive and inclusive work environment where your contributions are valued, and diversity is celebrated
- Flexible work arrangements and a positive, team-oriented atmosphere that promotes work-life balance