Front Desk Supervisor

5 days ago


Halifax, Nova Scotia, Canada Comfort Inn Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Manager to join our team at Comfort Inn. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient front desk operation.

Key Responsibilities
  • Recruitment and Staff Management: Recruit, hire, and train staff to meet the needs of our hotel.
  • Customer Service: Provide exceptional customer service to guests, addressing their complaints and concerns in a professional and courteous manner.
  • Front Desk Operations: Manage the front desk, including checking in and out guests, handling room assignments, and resolving any issues that may arise.
  • Computer and Technology: Proficient in MS Word and other relevant software to perform administrative tasks.
  • Work Environment: Work in a fast-paced environment, with a combination of sitting, standing, and walking.
  • Personal Suitability: Possess excellent client focus and communication skills.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Work Setting: Hotel, motel, or resort environment.
  • Work Conditions: Fast-paced environment, work under pressure, and attention to detail.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.

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