Technical Specialist, Audio Visual Expert

1 week ago

Mississauga, Ontario, Canada Encore Canada Full time
Job Summary

The Technical Specialist, Audio Visual Expert will be responsible for the setup and operation of small to large-scale audiovisual systems for live events, ensuring the utmost in client satisfaction. This position reports to a Project Manager, Operations Manager, Operations Director, Director, Event Technology, Director of Project Management.

Key Responsibilities
  • Equipment Operation
    • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment.
    • Troubleshoots technical issues and resolves problems quickly as they arise.
    • Complies with all Company security and safety measures.
    • Ensures equipment is secure from theft and/or damage when in use.
  • Customer Service
    • Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
    • Maintains a positive relationship with all clients through effective communication.
    • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
    • Understands and fosters the hotel/client relationship.
  • Training/Staff Development
    • Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
    • Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
    • Develops self as subject matter expert in discipline of specialty.
    • Stays current with technology and industry trends.
  • Event Supervision
    • Performs advanced work (pre/during/post event) with operations team members.
    • Supervises and directs other technicians during an event.
  • Equipment Maintenance
    • Assists team with proper security, storage, transportation, and maintenance of equipment.
    • Performs inventory and forecasting of equipment needs.
Requirements
  • Bachelor's Degree is preferred.
  • 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required.
  • 3-4 years of customer service or hospitality experience is preferred.
  • Internal Team Members must meet all Training requirements to be eligible to apply for this role.
  • Technical 1-Star, Professional 200 and (1) Technical Level 300 in A/P/V/L. Experience must be signed off by DPM or higher.
  • New Encore team members must validate/complete all Training requirements within 60 days of hire date.
  • Ability to interact professionally and effectively with a diverse workforce, customer base, and senior-level management.
  • Strong customer, client, and coworker interface experience and abilities.
  • A valid driver's license is required for team members in positions that may operate Company vehicles.
  • Additional DOT requirement may need to be met if applicable.
  • Must be able to lift 50 lbs.
Competencies
  • Deliver World Class Service
  • Hospitality
  • Ownership
  • Do The Right Thing
  • Demonstrates Self-Awareness
  • Drive Results
  • Ensures Accountability
  • See The Big Picture
  • Decision Quality
  • Manages Complexity
  • Value People
  • Collaborates
Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand, and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audiovisual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by PSAV based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand, and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audiovisual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

  • Audio Visual Support Technician

    4 weeks ago

    Mississauga, Ontario, Canada Abacus Service Corporation Full time

    Job Title: Audio Visual Support SpecialistCompany: Abacus Service Corporation Minimum of 5 years in IT support with an emphasis on Computer Systems and Network administration. Expertise in managing Desktops, Laptops, Printers, and AV Equipment. Proficient in troubleshooting and resolving challenges related to various AV technologies. Capable of designing...

  • Audio Visual Systems Technician

    7 days ago

    Mississauga, Ontario, Canada Ramcom Communications Full time

    Job SummaryWe are seeking a highly skilled and experienced Audio Visual Systems Technician to join our team at Ramcom Communications. As an AV Technician, you will be responsible for installing and servicing audio visual products, including video walls, LED/Direct view displays, projectors, video conferencing systems, wiring, and cabling, rack audio...

  • Audio Visual Systems Technician

    2 weeks ago

    Mississauga, Ontario, Canada Ramcom Communications Full time

    Job SummaryWe are seeking a highly skilled and experienced Audio Visual Systems Technician to join our team at Ramcom Communications. As an AV Technician, you will be responsible for installing and servicing audio visual products, including video walls, LED/Direct view displays, projectors, video conferencing systems, wiring, and cabling, rack audio...

  • Audio Visual Technical Support Professional

    1 week ago

    Mississauga, Ontario, Canada PML Sound International Full time

    About the RolePML Sound International is seeking a highly skilled AV Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and supporting our dealers, sales representatives, and consumers.Key ResponsibilitiesCustomer Service:...

  • Audio Visual Technical Support Professional

    1 week ago

    Mississauga, Ontario, Canada PML Sound International Full time

    About the RolePML Sound International is seeking a highly skilled AV Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and supporting our dealers, sales representatives, and consumers.Key ResponsibilitiesCustomer Service:...

  • Audio Systems Specialist

    5 days ago

    Mississauga, Ontario, Canada Illumi Full time

    About the RoleIllumi is seeking a skilled Audio Systems Specialist to join our team. As an Audio Systems Specialist, you will be responsible for ensuring the smooth operation of our event's sound system and related equipment.Key ResponsibilitiesCollaborate with our event production team to integrate and install the event's sound and music concept.Ensure the...

  • Audio Systems Specialist

    4 days ago

    Mississauga, Ontario, Canada Illumi Full time

    About the RoleIllumi is seeking a skilled Audio Systems Specialist to join our team. As an Audio Systems Specialist, you will be responsible for ensuring the smooth operation of our event's sound system and related equipment.Key ResponsibilitiesCollaborate with our event production team to integrate and install the event's sound and music concept.Ensure the...

  • Visual Communications Expert

    2 weeks ago

    Mississauga, Ontario, Canada 2387717 Ontario Inc. Full time

    About the RoleWe are seeking a highly skilled Graphic Design Specialist to join our team at 2387717 Ontario Inc.Key ResponsibilitiesProject Estimation: Estimate time to complete graphic designs and illustrations, ensuring timely delivery and meeting client expectations.Storyboard Development: Assist in developing storyboards for electronic productions,...

  • Technical Systems Specialist

    5 days ago

    Mississauga, Ontario, Canada Rise Technical Full time

    About Rise TechnicalRise Technical is a leading provider of energy efficiency solutions for a range of blue-chip clients within various industries across the energy and renewables sector.Job SummaryWe are seeking a highly skilled Technical Systems Specialist to join our expert team. As a Technical Systems Specialist, you will be responsible for developing...

  • Technical Systems Specialist

    6 days ago

    Mississauga, Ontario, Canada Rise Technical Full time

    About Rise TechnicalRise Technical is a leading provider of energy efficiency solutions for a range of blue-chip clients within various industries across the energy and renewables sector.Job SummaryWe are seeking a highly skilled Technical Systems Specialist to join our expert team. As a Technical Systems Specialist, you will be responsible for developing...

  • Visual Communications Specialist

    1 week ago

    Mississauga, Ontario, Canada LABEL PLUS GRAPHIC INC. Full time

    Job SummaryAt LABEL PLUS GRAPHIC INC., we are seeking a highly skilled Visual Communications Specialist to join our team. As a key member of our design team, you will be responsible for creating visually appealing and effective communications materials that meet the needs of our clients.Key ResponsibilitiesDesign and Development: Develop and produce...

  • Visual Communications Specialist

    1 week ago

    Mississauga, Ontario, Canada LABEL PLUS GRAPHIC INC. Full time

    Job SummaryAt LABEL PLUS GRAPHIC INC., we are seeking a highly skilled Visual Communications Specialist to join our team. As a key member of our design team, you will be responsible for creating visually appealing and effective communications materials that meet the needs of our clients.Key ResponsibilitiesDesign and Development: Develop and produce...

  • Graphic Designer

    5 days ago

    Mississauga, Ontario, Canada Ontario Impex of Canada Inc. Full time

    About the RoleWe are seeking a highly skilled Graphic Designer to join our team at Ontario Impex of Canada Inc. as a Visual Communications Specialist. In this role, you will be responsible for creating visually appealing and effective communications materials for our clients.Key ResponsibilitiesDesign and DevelopmentDesign and develop high-quality graphics,...

  • Graphic Designer

    5 days ago

    Mississauga, Ontario, Canada Ontario Impex of Canada Inc. Full time

    About the RoleWe are seeking a highly skilled Graphic Designer to join our team at Ontario Impex of Canada Inc. as a Visual Communications Specialist. In this role, you will be responsible for creating visually appealing and effective communications materials for our clients.Key ResponsibilitiesDesign and DevelopmentDesign and develop high-quality graphics,...

  • Visual Communication Specialist

    4 weeks ago

    Mississauga, Ontario, Canada DIGI Technologies International Inc. Full time

    Position OverviewWe are seeking a Visual Communication Specialist to join our dynamic team at DIGI Technologies International Inc.. This role is essential in delivering high-quality graphic design solutions that align with our clients' needs.Employment Duration: PermanentWorking Language: EnglishWork Hours: 40 hours per weekQualificationsEducation:Completion...

  • Graphic Designer

    1 week ago

    Mississauga, Ontario, Canada Ontario Impex of Canada Inc. Full time

    About the RoleWe are seeking a highly skilled Graphic Designer to join our team at Ontario Impex of Canada Inc. as a Visual Communications Specialist. In this role, you will be responsible for creating visually appealing and effective graphics for our communications materials.Key ResponsibilitiesDesign and Develop Graphics: Create high-quality graphics,...

  • Graphic Designer

    1 week ago

    Mississauga, Ontario, Canada Ontario Impex of Canada Inc. Full time

    About the RoleWe are seeking a highly skilled Graphic Designer to join our team at Ontario Impex of Canada Inc. as a Visual Communications Specialist. In this role, you will be responsible for creating visually appealing and effective graphics for our communications materials.Key ResponsibilitiesDesign and DevelopmentDevelop and produce high-quality...

  • Graphic Designer

    1 week ago

    Mississauga, Ontario, Canada Ontario Impex of Canada Inc. Full time

    About the RoleWe are seeking a highly skilled Graphic Designer to join our team at Ontario Impex of Canada Inc. as a Visual Communications Specialist. In this role, you will be responsible for creating visually appealing and effective graphics for our communications materials.Key ResponsibilitiesDesign and DevelopmentDevelop and produce high-quality...

  • Graphic Designer

    1 week ago

    Mississauga, Ontario, Canada Ontario Impex of Canada Inc. Full time

    About the RoleWe are seeking a highly skilled Graphic Designer to join our team at Ontario Impex of Canada Inc. as a Visual Communications Specialist. In this role, you will be responsible for creating visually appealing and effective communications materials for our clients.Key ResponsibilitiesLeadership and SupervisionSupervise a team of 3-4 graphic...

  • Workday Functional Specialist

    3 days ago

    Mississauga, Ontario, Canada EllisDon Full time

    Job Summary:The Workday Functional Specialist - Technical Expert will provide technical expertise and take ownership of the operations and maintenance of various Workday modules, including HCM, Compensation, Talent/Performance, Recruiting, and more.Key Responsibilities:Provide technical guidance and support to the business on Workday configuration,...