Strategic Training and Development Leader

3 weeks ago

Old Toronto, Canada Mircom Group of Companies Full time

Job Title: Manager of Training and Development

About the Role:

Mircom Group of Companies is seeking an experienced Training and Development leader to lead the strategic direction and continuous improvement of all training programs across the organization.

Key Responsibilities:

  • Training Strategy & Team Management: Develop and lead a comprehensive training strategy aligned with business goals, and manage a high-performing team to deliver world-class technical training.
  • Program Development & AI Integration: Oversee the design of technical and non-technical training for employees, partners, and departments, while integrating AI technologies to enhance content creation and training delivery.
  • Certifications & Compliance: Implement and manage technical certification programs, ensuring adherence to industry regulations (NFPA, UL, ULC), and ensure all training programs comply with safety standards and industry best practices.
  • Collaboration & Content Development: Collaborate with product, engineering, and service teams to ensure training content is current, relevant, and aligned with the latest innovations and standards.
  • Training Delivery & Monitoring: Ensure high-quality delivery of in-person and virtual training, utilizing AI tools for scalability, and track performance metrics to assess program effectiveness.
  • Stakeholder Engagement & Reporting: Partner with department heads and HR to address training needs, report on key performance indicators, and maintain records of participation and certifications.

Requirements and Skills:

  • Bachelor's degree in Business, Education, Human Resources, or a related field (advanced degrees or certifications, such as NFPA, are a plus).
  • 7-10 years of experience in a training leadership role, preferably within fire alarm, life safety, or security systems.
  • Expertise in designing and delivering technical training programs with a strong understanding of industry regulations and standards.
  • Excellent leadership, communication, project management, and organizational skills.
  • Proficiency in learning management systems (LMS), AI-driven content tools, and training technologies.

What Mircom Offers:

  • A great working environment.
  • Competitive salary.
  • Group insurance benefits.
  • Company RRSP program.

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability, or any other grounds as outlined in the Ontario Human Rights Code.

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