Product Support Sales Representative/Equipment Sales Specialist

4 days ago


Campbell River, British Columbia, Canada SMS Equipment Inc. Full time

At SMS Equipment, we are seeking a highly skilled Product Support Sales Representative/Equipment Sales Specialist to join our team. This role is responsible for supporting new and used equipment sales and product support sales through specialized technical or scientific knowledge and product applications.

The successful candidate will have a minimum of 5 years experience in Industrial Sales and will be able to drive a company vehicle for extended periods of time or own and maintain a suitable personal vehicle that can be used for sales calls and other business travel.

Responsibilities include:

  • Represent the Company in a professional and safe manner.
  • Provide detailed equipment proposals to meet customer's specific requirements.
  • Evaluate used equipment to help provide a market-based value.
  • Prepare monthly equipment sales forecasts.
  • Act as a technical resource to sales professionals, contributes to sales division by providing deeper understanding of product workings or applications, as well as product limitations and non-traditional product usage.
  • Build and maintain long term professional relationships with customers.
  • Provide customers with parts and service solutions.
  • Report regularly and make recommendations as to how to improve products in order to see continued product improvements.
  • Act as a main point of contact for customers and manufacturers.
  • Assist in getting new customers set up with KomTrax and VHMS.
  • Sell parts to equipment owners, contractors and fleet operators.
  • Provide service and solutions regarding OE parts issues.
  • Solve technical problems and generates customer solutions as a value-added supplier.
  • Liaise with Shop operations and office personnel to ensure efficient and profitable operation of area of responsibility.
  • Coordinate all service, warranty, billing, and equipment issues to the appropriate SMS manager.

As part of our recruitment process you may be required to complete the following:

  • Reference Check
  • Drug and Alcohol Check
  • Drivers Abstract

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

We thank all applicants for their interest, however only those selected for interview will be contacted.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.



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