Casino Operations Leadership Position

4 days ago


Pickering, Ontario, Canada CB Canada Full time

Company Overview

CB Canada operates gaming facilities in the Greater Toronto Area, offering a unique blend of entertainment and hospitality. Our commitment to excellence is reflected in our dedication to providing exceptional experiences for our guests.

Salary: $25.70-$35.63 per hour

As a leading gaming and entertainment company, we strive to offer the best possible experience for our customers. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, we have a diverse range of opportunities for talented individuals to grow their careers.

Job Description

We are seeking an experienced leader to join our team as a Casino Operations Manager. This role will be responsible for overseeing the day-to-day operations of our casino floor, ensuring that all games are running smoothly and efficiently. The ideal candidate will have a strong background in gaming management, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Manage the overall operations of the casino floor, including supervising staff and coordinating logistics.
  • Develop and implement strategies to improve customer satisfaction and increase revenue.
  • Maintain high levels of integrity and professionalism in all interactions with guests and colleagues.
  • Analyze data and make informed decisions to drive business growth and improvement.
  • Collaborate with other departments to ensure seamless integration of services and achieve organizational goals.

Required Skills and Qualifications

  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in gaming management, preferably in a leadership role.
  • Proven track record of success in improving customer satisfaction and increasing revenue.
  • Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse groups.
  • Familiarity with gaming regulations and laws, with ability to ensure compliance.

Benefits

  • Ongoing training and development opportunities to enhance skills and knowledge.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous compensation package, including salary and bonus structure.
  • A dynamic and supportive work environment, with opportunities for career growth and advancement.

Why Join Us?

CB Canada offers a unique blend of entertainment, hospitality, and career opportunities. We are committed to providing exceptional experiences for our guests, while also fostering a positive and inclusive work environment for our employees. If you are a motivated and talented individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



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