Assistant Department Manager
1 month ago
Job Summary
This role is responsible for delivering exceptional customer experiences and contributing to the success of our retail operations. As a Department Manager, you will be the face of our store, ensuring that every customer interaction is positive and memorable.
Main Responsibilities:
- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Lead by example, demonstrating a passion for food and a commitment to providing excellent customer service.
- Ensure that all store areas are clean, safe, and well-maintained, adhering to our high standards for quality and presentation.
- Manage inventory, including receiving, stocking, and rotating products to ensure maximum visibility and appeal.
- Collaborate with colleagues to achieve sales goals and improve customer satisfaction.
- Stay up-to-date on company policies, procedures, and initiatives, applying this knowledge to drive business results.
- Perform opening and closing procedures, ensuring that all tasks are completed efficiently and effectively.
Requirements:
- Excellent customer service, communication, and leadership skills.
- Experience in retail or a related field, with a proven track record of success.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- Flexibility to work a variety of shifts, including weekends and holidays.
- Fluency in English and French is an asset.
Work Environment:
- Standing for long periods, lifting, and carrying heavy objects are required.
- Adapting to temperature changes and working in a fast-paced environment.
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