Senior Kitchen Operations Manager

7 days ago

Mississauga, Ontario, Canada HelloFresh Full time
Job Summary

We are seeking an experienced Senior Kitchen Operations Manager to oversee daily kitchen operations of our newest brand: Factor. As a key member of our Kitchen Operations team, you will play a crucial role in delivering a consistently outstanding product to our weekly customers while rapidly scaling this new business.

About the Role

This is a senior leadership position that requires a strong background in kitchen operations and management. You will be responsible for ensuring that all food prepared meets the highest quality standards, maintaining a safe and healthy working environment, and managing a team of hourly kitchen employees.

The ideal candidate will have at least 2+ years' experience as a Sous Chef in a high-volume food preparation environment and a proven track record of leading and developing teams. You should be computer literate, comfortable with Microsoft Office / Google Suite applications, and able to multitask with ease.

Responsibilities
  • Train, coach, and develop a team of hourly kitchen employees
  • Manage performance metrics on safety, quality, efficiency, cost, and morale, provide regular progress reports to the Executive Chef, conduct root cause analyses if off-target, and drive continuous improvement in all areas
  • Maintain upkeep of the kitchen, including equipment and inventory
  • Ensure the kitchen operates with the highest health and safety standards, and is in alignment with federal and provincial health and safety requirements
  • Track and manage food storage, rotation, and quality
  • Work closely with other departments to execute plant-wide process improvement initiatives
  • Make in-flight adjustments to ensure production stays on track and goals are met
  • Work in all areas of the production facility, including refrigerated areas, and perform tasks ranging from receiving of ingredients and packaging, preparation of ingredients, cooking activities, plating, and order packing
Requirements
  • At least 2+ years' experience as a Sous Chef in a high-volume food preparation environment
  • Computer literate; comfortable with Microsoft Office / Google Suite applications (spreadsheets, slides, etc)
  • Ability to lead, train and develop a large group of employees and manage an active kitchen
  • A problem solver's mentality; see problems as opportunities and see the benefit of doing things differently
  • Strong communication skills; adjust your communication style to different audiences, relay information effectively, and speak to employees with tact and diplomacy
  • Ability to multitask, tracking/monitoring recipe development, maintaining efficiency, and delivering on time
  • No/low ego; take direction/feedback well, and are focused on getting to the best possible outcome
  • Comfortable with being exposed to hot, cool and/or cold environments (0-30oC)
What We Offer
  • Competitive salary ($55,000 - $65,000 per year) and health benefits
  • 75% off a HelloFresh/Chefs Plate subscription or 50% off a Factor subscription
  • High impact work to help feed thousands of families in Canada
  • Opportunity to learn and grow
  • Work with a hard-working and supportive team
Working Conditions

We use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.) in our kitchen. If you have any concerns with being exposed to any particular food ingredients, please disclose this during the hiring process.

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