Customer Service Liaison
1 month ago
In beBee Professionals, we're seeking a dedicated and detail-oriented Customer Service Liaison to join our team in Canada. As a key member of our support staff, you will provide exceptional customer service, ensuring that every interaction is positive and productive.
Responsibilities:- Respond to customer inquiries via phone, chat, and email in a timely and professional manner.
- Provide detailed information about products and services, addressing any questions or concerns.
- Resolve customer complaints efficiently and effectively, following up to ensure satisfaction.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with colleagues to enhance our customer service processes and procedures.
- A high school diploma or equivalent; additional education is beneficial.
- Prior experience in customer-facing roles or related fields.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Familiarity with customer service software and tools.
- A competitive hourly wage and performance-based bonuses.
- A comprehensive health benefits package, including medical, dental, and vision coverage.
- Ongoing training and development opportunities for career growth.
- A supportive work environment that fosters teamwork and collaboration.
- Employee discounts and perks, enhancing overall job satisfaction.
We're committed to providing an excellent customer experience, and as a valued member of our team, you'll play a crucial role in achieving this goal. If you're passionate about delivering top-notch customer service, apply now to become a Customer Service Liaison in Kitchener, Canada.
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