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Bookstore Support Specialist

4 weeks ago


Saskatchewan, Canada Saskatchewan Polytechnic Full time

Job Summary

We are seeking a highly organized and customer-focused individual to join our Bookstore team as a Sales and Customer Service Associate. In this role, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Process sales transactions and handle customer inquiries in a timely and professional manner
  • Maintain a clean and organized store environment, including shelving and stocking merchandise
  • Assist with receiving and processing inventory shipments
  • Provide excellent customer service and respond to customer needs in a timely and professional manner
  • Work effectively in a team environment and contribute to a positive and productive store atmosphere
Requirements
  • Certificate in marketing, business administration, or a related field, or an equivalent combination of education and experience
  • One year of recent and relevant experience in a retail environment, including basic knowledge of shipping and receiving procedures and operations
  • Working knowledge of general accounting and financial management practices
  • Intermediate level computer knowledge with some spreadsheet applications
  • Good organizational and time management skills
  • Good interpersonal, communication, and customer service skills
  • Ability to perform multiple tasks with numerous interruptions while ensuring accuracy
  • Ability to lift and handle heavy boxes on a regular basis
  • Demonstrates valuing diversity
Working Conditions

This is a full-time position that requires moderate to heavy lifting and the ability to work in a fast-paced retail environment. The successful candidate will be required to work a variety of shifts, including evenings and weekends.

What We Offer

Saskatchewan Polytechnic offers a competitive salary and benefits package, as well as opportunities for professional development and advancement.