Chief Telecom Strategy Officer

3 weeks ago


Old Toronto, Canada Tbwa ChiatDay Inc Full time
About the Role

We are seeking an experienced Chief Telecom Strategy Officer to lead our Enterprise Account Management team in driving revenue growth, client retention, and customer success within the North American telecom sector.

The successful candidate will have a deep understanding of the North American telecom market, industry trends, regulatory landscape, and the unique challenges faced by telecom clients. They will be responsible for developing and executing a strategic account management plan to drive client satisfaction, maximize revenue opportunities, and ensure the long-term retention of key telecom enterprise clients.

Key Responsibilities:

  • Develop and execute a strategic account management plan to drive client satisfaction and revenue growth.
  • Lead a team of high-performing Account Managers, fostering a collaborative and results-oriented culture that is aligned with company goals.
  • Establish and nurture strong relationships with executive-level stakeholders across telecom clients.
  • Stay up-to-date on industry trends, competitor activities, and regulatory developments affecting telecom clients.

Requirements:

  • 12+ years of experience in enterprise account management, sales, or customer success in B2B SaaS, with at least 5 years serving the North American Telecom industry.
  • Proven track record of leading and inspiring teams, fostering a high-performance culture, and developing future leaders.
  • Deep understanding of the North American telecom market, industry trends, and regulatory landscape.
  • Demonstrated ability to build and maintain strong executive-level relationships, particularly with telecom providers and carriers.

Estimated Salary: $180,000 - $220,000 per year, depending on experience.



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