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Customer Service and Sales Specialist
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Specialist in our retail store. As a Specialist, you will be the first point of contact for customers, providing exceptional service and support to ensure a seamless shopping experience.
Key Responsibilities- Provide personalized service to customers, understanding their needs and preferences to offer tailored solutions.
- Stay up-to-date on product knowledge and features to effectively advise and sell to customers.
- Work collaboratively with team members to achieve sales and customer satisfaction goals.
- Maintain a high level of visual merchandising and store presentation to create an engaging shopping environment.
- Participate in ongoing training and development to enhance skills and knowledge.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and team members.
- Strong product knowledge and a passion for technology, particularly Apple products.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customers simultaneously.
- Flexibility to work a variety of shifts, including weekends and holidays.
- Ability to maintain confidentiality and handle sensitive customer information.
- A competitive base pay, with opportunities for growth and advancement.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A range of discounted products and services, including Apple devices and accessories.
- Opportunities for professional development and training, to enhance skills and knowledge.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
