Restaurant Operations Manager
4 weeks ago
Job Title: Restaurant Operations Manager
Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at Petro Canada/A&W. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
- Modify food preparation methods and menu prices to align with the restaurant budget and maintain profitability.
- Monitor revenues and labour costs to ensure optimal resource allocation.
- Supervise staff and provide training to ensure they have the skills and knowledge needed to excel in their roles.
- Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
- Conduct performance reviews to assess staff performance and provide feedback for improvement.
- Negotiate with clients for catering or use of facilities to increase revenue streams.
- Address customer complaints or concerns in a professional and courteous manner.
Requirements:
- 7 months to less than 1 year of experience in a restaurant management role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions under pressure.
- Physical stamina to stand for extended periods and lift up to 25 pounds.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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