Restaurant Operations Manager

4 weeks ago


Kingston, Ontario, Canada Petro Canada A&W Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at Petro Canada/A&W. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
  • Modify food preparation methods and menu prices to align with the restaurant budget and maintain profitability.
  • Monitor revenues and labour costs to ensure optimal resource allocation.
  • Supervise staff and provide training to ensure they have the skills and knowledge needed to excel in their roles.
  • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to assess staff performance and provide feedback for improvement.
  • Negotiate with clients for catering or use of facilities to increase revenue streams.
  • Address customer complaints or concerns in a professional and courteous manner.

Requirements:

  • 7 months to less than 1 year of experience in a restaurant management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Physical stamina to stand for extended periods and lift up to 25 pounds.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.


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