Restaurant Operations Manager

3 weeks ago


Kingston, Ontario, Canada Shelbys Kingston Full time
  • Job Summary
  • We are seeking an experienced Restaurant Operations Manager to join our team at Shelbys Kingston.
  • About the Role
  • The Restaurant Operations Manager will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
  • Key Responsibilities
  • Evaluate Daily Operations
  1. Monitor and evaluate the performance of our restaurant's daily operations, including food quality, customer service, and staff performance.
Monitor Revenues and Labour Costs
  1. Determine labour costs and monitor revenues to ensure that they are in line with our budget.
Staff Management
  1. Recruit, train, and manage a team of staff to ensure that they are providing excellent customer service and meeting our high standards.
  2. Set staff work schedules and monitor their performance.
Health and Safety
  1. Ensure that all health and safety regulations are followed in our restaurant.
Marketing and Sales
  1. Participate in marketing plans and implementation to increase sales and revenue.
Customer Service
  1. Address customer complaints or concerns in a professional and courteous manner.
Computer and Technology Knowledge
  1. Have knowledge of MS Access, MS Excel, MS Office, and MS PowerPoint.
Work Conditions and Physical Capabilities
  1. Be able to work in a fast-paced environment with attention to detail.
Personal Suitability
  1. Have client focus, efficient interpersonal skills, be organized, reliable, and able to work in a permanent role.

Company Information

Shelbys Kingston is a well-established restaurant with a reputation for excellent customer service and high-quality food.



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