Restaurant Operations Manager
3 weeks ago
- Job Summary
- We are seeking an experienced Restaurant Operations Manager to join our team at Shelbys Kingston.
- About the Role
- The Restaurant Operations Manager will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
- Key Responsibilities
- Evaluate Daily Operations
- Monitor and evaluate the performance of our restaurant's daily operations, including food quality, customer service, and staff performance.
- Determine labour costs and monitor revenues to ensure that they are in line with our budget.
- Recruit, train, and manage a team of staff to ensure that they are providing excellent customer service and meeting our high standards.
- Set staff work schedules and monitor their performance.
- Ensure that all health and safety regulations are followed in our restaurant.
- Participate in marketing plans and implementation to increase sales and revenue.
- Address customer complaints or concerns in a professional and courteous manner.
- Have knowledge of MS Access, MS Excel, MS Office, and MS PowerPoint.
- Be able to work in a fast-paced environment with attention to detail.
- Have client focus, efficient interpersonal skills, be organized, reliable, and able to work in a permanent role.
Company Information
Shelbys Kingston is a well-established restaurant with a reputation for excellent customer service and high-quality food.
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