Field Service Technician

6 days ago

Québec, Quebec, Canada Loma Systems Full time

About the Role

The Field Service Engineer at LOMA Systems services our Metal Detection, X-Ray, and Check-weighing products at customer sites in the Greater Montreal and Quebec City area. The ideal candidate will have a strong background in diagnosing, troubleshooting, and repairing electro-mechanical equipment, as well as excellent customer service skills.

Key Responsibilities

  • Travel to customer sites to provide efficient field support and maintain equipment at peak efficiency
  • Verify machine operation, perform preventative maintenance, and commission and test equipment
  • Accurately document and report all service-related activities
  • Promote sales of additional LOMA product offerings
  • Provide timely feedback on equipment reliability and design

Requirements

  • High school diploma required; associate's degree from a technical school preferred
  • Minimum 3 years of previous experience in field customer service or 4 years of military experience required
  • Knowledge of and experience in diagnosing, troubleshooting, and repairing electro-mechanical equipment
  • Ability to read, comprehend, and interpret complex technical information

About LOMA Systems

LOMA Systems is a premium worldwide manufacturer of inspection equipment used to identify contaminants and product defects in the food and pharmaceutical industries.

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