Field Service Technician
3 weeks ago
About the Role
The Field Service Engineer at LOMA Systems services our Metal Detection, X-Ray, and Check-weighing products at customer sites in the Greater Montreal and Quebec City area. The ideal candidate will have a strong background in diagnosing, troubleshooting, and repairing electro-mechanical equipment, as well as excellent customer service skills.
Key Responsibilities
- Travel to customer sites to provide efficient field support and maintain equipment at peak efficiency
- Verify machine operation, perform preventative maintenance, and commission and test equipment
- Accurately document and report all service-related activities
- Promote sales of additional LOMA product offerings
- Provide timely feedback on equipment reliability and design
Requirements
- High school diploma required; associate's degree from a technical school preferred
- Minimum 3 years of previous experience in field customer service or 4 years of military experience required
- Knowledge of and experience in diagnosing, troubleshooting, and repairing electro-mechanical equipment
- Ability to read, comprehend, and interpret complex technical information
About LOMA Systems
LOMA Systems is a premium worldwide manufacturer of inspection equipment used to identify contaminants and product defects in the food and pharmaceutical industries.
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