Digital Health Specialist F/H

2 days ago


Ottawa, Ontario, Canada TD Bank Full time
Job Summary

We are seeking a skilled Digital Health Specialist to join our team at TD Bank. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide expert-level support to customers and business partners through various digital channels, ensuring timely and effective issue resolution.
  • Develop and maintain in-depth knowledge of TD Wealth products and services, as well as industry trends and best practices.
  • Collaborate with cross-functional teams to identify and implement process improvements, driving efficiency and productivity.
  • Participate in ongoing training and coaching to enhance skills and stay up-to-date with industry developments.
Requirements
  • Exceptional listening and problem-solving skills, with a strong ability to empathize with customers and partners.
  • Proven ability to multitask and navigate complex systems, with a focus on delivering high-quality results.
  • Digital literacy and proficiency in a range of devices and platforms.
  • Strong integrity and commitment to maintaining confidentiality and adhering to regulatory guidelines.
About TD Bank

TD Bank is one of the world's leading global financial institutions, dedicated to delivering legendary customer experiences and driving progress towards a more inclusive and sustainable future. Our Total Rewards package reflects our commitment to supporting the well-being of our colleagues, including a competitive salary, variable compensation, and a range of benefits and programs.

Why Join TD Bank?

At TD Bank, we value diversity, equity, and inclusion, and are committed to fostering an environment where all colleagues feel respected, supported, and empowered to succeed. We offer a range of opportunities for growth and development, as well as a comprehensive benefits package and a culture of care.


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