Residential Counsellor

2 months ago


Toronto, Ontario, Canada Springboard Full time
About Springboard

Springboard is a charitable organization dedicated to building stronger communities by helping youth and adults develop the skills they need to reach their full potential. Our mission is to deliver innovative, professional, and diverse programming by establishing partnerships between our clients and their community.

Program Areas

We offer a range of programs, including community justice, employment, developmental services, youth justice, and community learning. Our programs are designed to support individuals in achieving their goals and improving their overall well-being.

The Opportunity

We are seeking a Residential Counsellor to join our team at Terry Fox House, a 24/7 live-in program that supports male-identifying or non-binary youth who have been charged with an offense and referred for either open custody or detention. As a Residential Counsellor, you will be responsible for providing direct service delivery and maintaining a structured, trauma-informed, and safe setting for 24/7 coverage for the youth in our care.

Key Responsibilities
  • Group Facilitation: Provide individuals with direction or advice as to a decision or course of action for their daily living activities, including hygiene, budgeting, cooking, and preparing meals for youth, nutrition, social skills, and community, and achieving specific goals.
  • Support and Counselling: Provide counselling and support for clients within the program and for their families. Assist clients in reaching their individual goals, including support/programming and case management.
  • Community Outreach/Outings: Oversee and supervise community/recreational outings for individuals or groups of clients, liaise with community partners and referral sources, escorting youth to appointments via house vehicle and TTC.
  • Administrative Duties: Provide clerical/reception and administrative support to the program.
  • Health and Safety: Foster a safe and healthy work environment for the residents and staff as per policies, procedures, and legislation. Deal with crisis situations that may involve volatile behavior.
Requirements
  • Diploma/Undergraduate Degree in the Social Sciences, Child and Youth Care, Social Work. Related education will be considered.
  • Minimum one year experience working with youth who have experienced trauma in their lives from a trauma-informed framework.
  • Demonstrated experience in crisis prevention and intervention.
  • Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including program implementation and capacity-building with young people.
  • Valid G driver's license and/or successfully complete full G license within two years of hire.
  • A strong understanding of the systemic barriers that young people face and how this may impact youth and their own experiences.
  • Excellent interpersonal, written, and verbal communication skills.
  • A demonstrated ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervision.
  • Effective understanding and use of technology, including Microsoft Office applications.
What We Offer

Springboard offers a comprehensive benefits package for full-time, permanent staff and a savings plan that helps support our people in all aspects of their lives. We are committed to creating and maintaining an inclusive and accessible environment for everyone.



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