Hotel Operations Supervisor

4 weeks ago


Terrace, Canada Comfort Inn & Suites, Terrace Full time

Job Title: Hotel Operations Supervisor

Job Summary: We are seeking a highly organized and detail-oriented Hotel Operations Supervisor to join our team at Comfort Inn & Suites, Terrace. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of hotel operations.

Key Responsibilities:

  • Supervise and coordinate the work of front desk staff, ensuring excellent guest service and efficient hotel operations.
  • Assist guests with special needs and resolve any issues promptly and professionally.
  • Requisition materials and supplies, and maintain the operation of computer systems and equipment.
  • Train and develop staff in job duties, safety procedures, and company policies.
  • Work closely with the hotel management team to achieve business objectives and improve guest satisfaction.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and maintain attention to detail.

Work Environment: Hotel, motel, resort.

Supervision: 1 to 2 people.

Work Conditions and Physical Capabilities: Standing for extended periods, work under pressure.

Personal Suitability: Accurate, client focus, dependability, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, initiative, interpersonal awareness, judgement, organized, team player.

Other Benefits: On-site amenities, work term: permanent, work language: English, hours: 30 to 40 hours per week.



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