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Direct Support Supervisor

2 months ago


Vaughan, Ontario, Canada Reena Full time
Job Summary

We are seeking a highly skilled and experienced Direct Support Supervisor to join our team at Reena. As a key member of our supervisory team, you will be responsible for ensuring the effective and continuous operation of our residential systems on weekends.

Key Responsibilities
  • Advisory Capacities
    • Establish and maintain a thorough understanding of Reena's policies and procedures.
    • Provide guidance and support to staff in challenging situations, adhering to policies and procedures.
    • Maintain a problem-solving focus while dealing with complex situations.
    • Ensure adequate staffing for each location through established procedures.
  • Supervisory Capacities
    • Work collaboratively with the supervisory team to ensure the effective operation of Reena's residential systems.
    • Support staff through challenging situations and make decisions quickly based on available information.
    • Complete mandatory training and updates, and work collaboratively with other departments to share information and streamline procedures.
    • Communicate effectively with the Residential Manager and other stakeholders.
Requirements
  • Formal Education and Experience
    • Three years of related college diploma or undergraduate university degree (Social Services preferred).
    • Minimum of 2 years of experience in a supervisory capacity or a combination of experience and related courses.
    • Minimum of 2 years of related experience working with individuals with developmental disabilities.
  • Creative Problem Solving, Decision Making and Initiative
    • Ability to think creatively and develop innovative solutions.
    • Well-organized with keen attention to detail.
    • Able to prioritize multiple assignments and meet deadlines.
  • Interpersonal Skills, Respect and Conflict Resolution
    • Excellent interpersonal, organizational, and communication skills.
  • Collaboration and Customer Services
    • Exceptional customer service skills.
About Reena

Reena is a non-profit organization that promotes dignity, individuality, independence, personal growth, and community inclusion for people with diverse abilities within a framework of Jewish culture and values.

We are committed to promoting diversity, equity, and inclusion in all aspects of our work. We believe that diverse perspectives are essential for addressing complex social challenges effectively.