Responsable Client

5 days ago


Vancouver, British Columbia, Canada TD Full time

À propos de nous

Nous sommes une banque mondiale qui vise à être la meilleure pour nos clients, nos communautés et nos collègues. Nous croyons que chaque collègue a un impact sur l'expérience client et que chaque rencontre avec un client est une occasion de créer du plaisir et d'apporter de la valeur.

Salaire

Pour ce poste, vous pouvez s'attendre à gagner entre 55 000 $ et 65 000 $ par an, en fonction de votre expérience et de vos qualifications.

Description du poste

Nous recherchons un responsable client doté des compétences nécessaires pour fournir une expérience client exceptionnelle aux clients. Vous aurez la responsabilité de répondre aux besoins des clients, de résoudre leurs problèmes et de leur offrir des solutions personnalisées.

Compétences et qualifications requises

Voici les compétences et qualifications requises pour ce poste :

  • Excellentes compétences en communication : Vous devez être capable de communiquer clairement et efficacement avec les clients, les collègues et les supérieurs hiérarchiques.
  • Compétences en gestion des conflits : Vous devez être capable de gérer les conflits de manière professionnelle et de trouver des solutions satisfaisantes pour les parties concernées.
  • Connaissance des produits et services : Vous devez avoir une bonne connaissance des produits et services offerts par notre banque et être capable de les expliquer de manière claire et concise aux clients.
  • Expérience client : Vous devez avoir de l'expérience dans le domaine du service client et être capable de comprendre les besoins et les attentes des clients.
  • Éducation : Vous devez avoir au moins un diplôme d'études secondaires ou équivalent.

Vos avantages

Voici quelques-uns des avantages que nous offrons à nos employés :

  • Rémunération attractive : Nous offrons une rémunération attractive qui correspond à vos qualifications et à votre expérience.
  • Avantages sociaux : Nous offrons des avantages sociaux tels que des prestations de santé, des congés payés et des régimes d'épargne et de retraite.


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