Mortgage Services Initiatives Director

4 weeks ago


Toronto, Ontario, Canada EQ Bank | Equitable Bank Full time

Company Overview

EQ Bank | Equitable Bank is a leading Challenger Bank in Canada, serving over 670,000 people across the country. With over $125 billion in combined assets under management and administration, we are committed to driving change in Canadian banking to enrich people's lives.

Salary

We offer a competitive salary of $120,000 - $150,000 per year, based on experience and qualifications.

Job Description

The Associate Manager, Mortgage Services Initiatives will act as the business unit lead for departmental initiatives and corporate projects of varying complexity and scale. This role requires coordinating and collaborating on escalations, investigations, BU enhancements, and acting as project lead to execute BU initiatives according to established timelines.

The incumbent must collaborate with departmental Managers, along with other internal functional support groups and business partners. They will also be responsible for understanding and remaining mindful of the continued effectiveness of Mortgage Services operational practices, procedures, and system integrations.

Required Skills and Qualifications

  • Post-secondary education (diploma/degree), preferably in business, finance, or project management
  • At least 5 years' experience in the financial services industry in a mortgage-related role
  • Must have an expert ability to balance competing or conflicting requests of various projects, stakeholders, requiring a professional approach and highly developed negotiation and influencing skills
  • Exposure to working successfully within Agile Project Management
  • Skilled use of Microsoft Office Suite (SharePoint, Word, Excel, PowerPoint with extensive experience in Jira/Confluence)
  • Experience in developing and overseeing a product from conception to launch
  • Demonstrated ability to identify and implement creative business solutions
  • Experience documenting business process flowcharts
  • Demonstrated ability to work effectively and quickly gain credibility with stakeholders
  • Understanding of project financials management (estimating, budget creation, tracking, forecasting)
  • Experience working with Business Analysts to define business requirements
  • Superior negotiation and collaboration skills to lead/influence others to achieve goals
  • Excellent time management, analytical, and problem-solving skills
  • Highly developed verbal and written communication skills with the ability to respond in a clear, concise, and professional manner

Benefits

We offer a comprehensive benefits package, including:

  • Competitive discretionary bonus
  • Market-leading RRSP match program
  • Medical, dental, vision, life, and disability benefits
  • Employee Share Purchase Plan
  • Maternity/Parental top-up while you care for your little one
  • Generous vacation policy and personal days
  • Virtual events to connect with your fellow colleagues
  • Annual professional development allowance and a comprehensive Career Development program


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