Healthcare Scheduling Coordinator

1 month ago

Sydney, Nova Scotia, Canada VON Canada Full time
About the Role

VON Canada is seeking a skilled Healthcare Scheduling Coordinator to join our Client Service Team. As a key member of our team, you will play a vital role in ensuring the delivery of quality client care and service.

Key Responsibilities
  • Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures.
  • Process client referrals and updates, respond to phone inquiries from clients, doctors, service providers, and other agencies, and perform advanced scheduling and daily scheduling changes.
  • Work closely with team members and management to ensure daily staffing levels are sufficient and quality client care and service are met.
  • Support clients, nurses, and home support workers to ensure delivery of quality care.
  • Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines.
  • Ensure confidential information is properly protected and not disclosed to third parties.
What We Offer
  • Competitive salaries and vacation time.
  • Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees.
  • Defined Benefit Pension Plan with company contribution for eligible employees.
  • Comprehensive orientation program.
  • Opportunities for skill development, eLearning, and career advancement.
Requirements
  • University/College education preferred, High School Diploma required.
  • Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset.
  • Proficiency with MS Office programs, Outlook, faxing software, and database management.
  • Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset.
  • A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment.
Working Conditions and Physical Demands

This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics.

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