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Program Clerk

2 months ago

Vancouver, British Columbia, Canada BC Children's Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Program Clerk to join our team at BC Children's Hospital. As a Program Clerk, you will provide critical support to our clinical team, ensuring seamless patient care processes and administrative tasks are completed efficiently.

Key Responsibilities
  • Provide clerical support to clinical teams, including gathering charts, requesting and receiving information from communities.
  • Schedule and book clinical appointments, sending out letters confirming appointments to families and community professionals.
  • Prepare and mail packages containing consent forms, parent questionnaires, and other essential documents.
  • Upload patient paperwork into the database, monitoring and requesting missing documents from clinical staff.
  • Enter and update information in relevant databases, including referral dates, patient information, and wait times.
  • Provide reception and switchboard duties as required, including directing patients, answering phones, and responding to general inquiries.
Requirements
  • Grade 12 diploma or equivalent.
  • Two years of recent related experience or an equivalent combination of education and experience.
What We Offer
  • A comprehensive benefits package, including a municipal pension plan and psychological health and safety programs.
  • Access to professional development opportunities, including in-house training programs and courses.
  • A remote work-friendly environment, with flexible work options available.
  • A competitive hourly rate of $27.10.

BC Children's Hospital is a leading pediatric healthcare provider, and we are committed to creating a diverse and inclusive work environment. We welcome applications from Indigenous individuals and encourage those with a strong commitment to Indigenous cultural safety and anti-racism to apply.