Royal Service Ambassador
1 month ago
We are seeking a dedicated and personable professional to join our team as a Royal Service Agent. In this vital role, you will be the first point of contact for our guests, handling inquiries and requests with exceptional care and efficiency.
Key Responsibilities:- Promote the hotel facilities and enhance the guest experience
- Process external and internal calls, redirecting or directly assisting callers
- Take ownership of caller requests or complaints and ensure follow-up according to hotel standards
- Maintain knowledge of hotel departments, particularly Housekeeping, Maintenance, Resort Activities, Guest Services, and Food & Beverage
- Accurately record guest calls to maintain data integrity
- Maintain knowledge of hotel emergency procedures and dispatch as required
- Perform other duties as assigned
- High School diploma
- Legally eligible to work in Canada
- Service-focused personality
- Prior experience with Opera or a related system an asset
- Fluency in English; additional languages a plus
- Comfortable sitting for long periods
- Subsidized staff accommodation on-site for full-time employees
- Complimentary meal per shift in our staff cafeteria
- Comprehensive benefits package, including extended benefits
- Defined Contribution Pension Plan with employer matching
- Employee travel program with discounts on room rates and food & beverage
- Access to the Mountain Explorer Travel Program
- Discounts on resort amenities and services
We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of our team members. As an Equal Opportunity Employer, we welcome applications from all qualified candidates.
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Royal Service Ambassador
1 month ago
Banff, Alberta, Canada Accor Full timeJob Title: Royal Service AgentWe are seeking a dedicated and personable professional to join our team as a Royal Service Agent. In this vital role, you will be the first point of contact for our guests, handling inquiries and requests with exceptional care and efficiency.Key Responsibilities:Promote the hotel facilities and enhance the guest...
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Royal Service Ambassador
1 month ago
Banff, Alberta, Canada Accor Full timeJob Title: Royal Service AgentWe are seeking a dedicated and personable professional to join our team as a Royal Service Agent. In this vital role, you will be the first point of contact for our guests, handling inquiries and requests with exceptional care and efficiency.Key Responsibilities:Promote the hotel facilities and enhance the guest...
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Royal Service Ambassador
4 weeks ago
Banff, Alberta, Canada Accor Full timeAbout the Role:We are seeking a dedicated and personable professional to join our team as a Royal Service Agent. In this vital role, you will be the first point of contact for our guests, handling inquiries and requests with exceptional care and efficiency.Key Responsibilities:Promote the hotel facilities and enhance the guest experience.Process external and...
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Royal Service Ambassador
3 weeks ago
Banff, Alberta, Canada Accor Full timeAbout the Role:We are seeking a dedicated and personable professional to join our team as a Royal Service Agent. In this vital role, you will be the first point of contact for our guests, handling inquiries and requests with exceptional care and efficiency.Key Responsibilities:Promote the hotel facilities and enhance the guest experience.Process external and...
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Brand Ambassador
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Brand Ambassador
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Banff, Alberta, Canada Banff Hospitality Collective Full timeRepresent Park Distillery with Passion and EnthusiasmWe're seeking a charismatic Brand Ambassador to join our team at Banff Hospitality Collective. As a Brand Ambassador, you'll be the face of Park Distillery, connecting people to our brand and story. Your role will involve promoting and raising awareness for Park Distillery in retail stores, pop-up events,...
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Hospitality Ambassador
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Hospitality Ambassador
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Brand Ambassador
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Executive Chef
4 weeks ago
Banff, Alberta, Canada Mount Royal Hotel Full timeJob SummaryWe are seeking a highly skilled and experienced Chef to join our team at Mount Royal Hotel. As a key member of our culinary team, you will be responsible for leading the preparation and presentation of food in our hotel restaurants.Key ResponsibilitiesLead a team of cooks and kitchen staff to prepare and cook food to high standardsDevelop and...
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Executive Chef
4 weeks ago
Banff, Alberta, Canada Mount Royal Hotel Full timeJob SummaryWe are seeking a highly skilled and experienced Chef to join our team at Mount Royal Hotel. As a key member of our culinary team, you will be responsible for leading the preparation and cooking of food for our guests.Key ResponsibilitiesLead a team of cooks and kitchen staff to prepare and cook food to the highest standards.Develop and implement...
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Executive Chef
4 weeks ago
Banff, Alberta, Canada Mount Royal Hotel Full timeJob SummaryWe are seeking a highly skilled and experienced Chef to join our team at Mount Royal Hotel. As a key member of our culinary team, you will be responsible for leading the preparation and cooking of food for our guests.Key ResponsibilitiesLead a team of cooks and kitchen staff to prepare and cook food to the highest standards.Develop and implement...
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Executive Chef
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Executive Chef
3 weeks ago
Banff, Alberta, Canada Mount Royal Hotel Full timeJob Title: Executive ChefWe are seeking an experienced Executive Chef to join our team at Mount Royal Hotel. As a key member of our culinary team, you will be responsible for leading our kitchen operations and ensuring the highest quality of food is served to our guests.Key Responsibilities:Leadership: Supervise and train a team of cooks and kitchen staff to...
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