Senior Applications Manager

2 days ago

Mississauga, Ontario, Canada Trillium Health Partners Full time

Job Summary

The Senior Applications Manager will provide technical and managerial leadership in establishing goals and priorities as part of the Clinical Systems and Informatics (CSI) Leadership Team at Trillium Health Partners. This role will serve as the Application Leader for assigned Epic Systems Applications, managing and coordinating application resources and processes, and coordinating consistent support of clinical and non-clinical applications.

Key Responsibilities

  • Lead a team responsible for support of clinical and non-clinical Epic applications
  • Develop and implement project plans, support tools, and processes
  • Collaborate with stakeholders, including business and clinical, internal and external to THP, to ensure effective engagement and communication of milestones and decisions
  • Collaborate with analysts, technical staff, and business owners throughout the system development life cycle
  • Advising and coaching team members by providing guidance on issues and key success factors
  • Organize resources to complete application tasks on time and within budget
  • Create and execute a strategy to set the operational direction for the organization's workflows
  • Manage the lifecycle of Epic and IT Applications, in accordance with business needs and privacy/security requirements
  • Ensure daily operations are being monitored and executed according to defined SLA's
  • Undertake sustainment activities to ensure Epic Applications are available, well maintained, and satisfy business requirements
  • Participate in the development of quality standards, controls, and procedures and ensure that Applications Team adhere to them
  • Liaise with staff and leadership within CSI and across the Hospital
  • Participate in CSI Leader on-call rotation

Requirements

  • Successful completion of either a University Degree or College Diploma in a Computer Science, Business, or a Health-related discipline
  • Demonstrated success with leading and managing projects and resources
  • Project Management (PMP) certification is an asset
  • Epic certification in one or more Epic Applications is an asset
  • Excellent change management and transformational leadership skills, with strong ability to coach and mentor team members through change
  • The ideal candidate must have prior working experience developing and implementing project plans, support tools, and processes
  • The ideal candidate must be an enthusiastic and creative leader with the ability to inspire and motivate people, and have a proven ability to develop and foster strong stakeholder relationships
  • The ideal candidate must be successful in a dynamic, fast-paced work environment and be results-oriented
  • Possess knowledge of current electronic health record technology, health information systems, healthcare applications, project management, and software development are an asset
  • Familiarity with commonly used healthcare technologies
  • Demonstrated management with effective interpersonal and negotiations skills including written and verbal communications skills is required

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