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Sales Specialist, Appliances

2 months ago

SainteThérèsedeBlainville South, Canada RONA Full time
About the Role

We are seeking a highly skilled Sales Specialist to join our team at RONA. As a Sales Specialist, you will be responsible for providing exceptional customer service and promoting our products to meet customer needs.

Key Responsibilities
  • Serve as the store expert by providing detailed product information to customers and other RONA associates
  • Conduct sales activities, including promoting and recommending products, plans, or installation services that match customer needs
  • Keep shelves stocked and merchandise correctly displayed
  • Prepare weekly flyer
  • Perform order management duties, including entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
  • Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
  • Other related tasks to ensure the store runs smoothly
What We're Looking For

We are looking for a candidate with experience in a similar role, excellent customer service skills, and strong analytical skills. RONA is committed to encouraging diversity and inclusion, and we welcome applications from all qualified candidates.

About RONA

At RONA, we are driven by the desire to help people bring their projects to life. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick's Lumber banners across Canada are committed to making a difference in the communities we serve. We offer a comprehensive training program for all new hires and opportunities for advancement within the company.