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Food Service Team Lead

2 months ago

Penetanguishene, Ontario, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure that inventory levels are maintained.
  • Ensure that food and service meet quality control standards and address customer complaints or concerns in a professional manner.
  • Prepare and submit reports on sales, stock, and wastage to management.
  • Supervise and check the assembly of trays and delivery of food trolleys to ensure that food is presented in a visually appealing manner.
  • Establish work schedules and ensure that staff are aware of their duties and responsibilities.
Requirements:
  • 1-2 years of experience in a food service environment, preferably in a supervisory role.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work under pressure and meet tight deadlines.
  • Physical stamina to stand for extended periods and perform tasks that require manual dexterity.
Working Conditions:
  • Fast-paced environment with tight deadlines.
  • Standing for extended periods and walking required.
  • Physically demanding work environment.
Personal Suitability:
  • Client focus and excellent communication skills.
  • Efficient interpersonal skills and ability to work effectively in a team environment.
  • Flexibility and adaptability in a fast-paced environment.