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Senior Business Analyst, Strategic Initiatives
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Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout the RoleThe Senior Business Analyst, Strategic Initiatives will report into the Director, Global Operations Strategy and support all aspects of Global Operations on crafting, planning, and execution of strategic initiatives. This role will also support the crafting and managing the Operations story across all Manulife businesses and teams. In this...
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Senior Business Analyst, Strategic Initiatives and Operations
2 months ago
We are seeking a highly skilled Senior Business Analyst to join our Global Strategic and Operational Services team at Scotiabank. As a key member of our team, you will play a critical role in supporting the overall success of our organization by providing day-to-day support for incident management and operational activities.
Key Responsibilities- Incident Management and Operational Support: Provide timely and effective support for incident management and operational activities, ensuring alignment with business strategies and compliance with regulations.
- Strategic Initiatives Support: Support end-to-end processes for key strategic initiatives, analyzing service trends to enhance reliability and efficiency.
- Stakeholder Communication: Craft clear and timely stakeholder updates and communications related to incidents, ensuring effective communication with senior business and technology stakeholders.
- Problem-Solving and Analysis: Conduct independent research to address issues, collaborating with business and technology teams to resolve complex problems.
- Relationship Building: Cultivate strategic relationships across diverse and global stakeholders, driving effective business solutions and continuous improvement.
- Education and Experience: University Degree or equivalent and a minimum of 3 years of experience in the financial services industry, preferably in a global/matrix organization in AML/compliance/risk management, incident management, project management, Audit and/or other critical unit.
- Skills and Qualifications: Excellent written and verbal communication skills, advanced knowledge of Excel, Power Point, and Business Intelligence reporting tools, ITSM tools, and SQL. Knowledge of Oracle OFSAA or FCCM is a strong asset.
- Personal Qualities: Results-oriented and highly motivated, with a keen ability to influence others, strong analytical, problem-solving, and critical thinking skills, and strong organization and time management skills.
- Opportunities for Growth: A rewarding career path with diverse opportunities for professional development, internal training to support your growth and enhance your skills.
- Inclusive Work Environment: An inclusive working environment that encourages creativity, curiosity, and celebrates success, with a focus on building strong cross-functional business relationships.
- Hybrid Work Environment: A hybrid work environment that offers flexibility and work-life balance, with opportunities to work in a collaborative and innovative team.
