Strategic Platform Adoption Expert

3 weeks ago


Toronto, Ontario, Canada Riverside Staffing, LLC Full time

We are a dynamic SaaS company delivering innovative solutions to over 500 customers, including prominent enterprises like Equifax, Solvay, and Air Liquide. Our platform ensures secure information access with complete process visibility, allowing companies like Google to optimize operations and prevent costly errors.

The Strategic Platform Adoption Expert will prioritize delivering exceptional client support while facilitating the successful implementation and integration of our platform. This role focuses on understanding client needs, offering tailored solutions, and serving as a trusted advisor during the onboarding and optimization phases. Responsibilities include conducting client workshops, gathering business requirements, and collaborating with technical teams to ensure client expectations are met.

As a key member of our team, you'll be responsible for supporting integrations with tools like SAP, Salesforce, and Office 365 by coordinating with developers and providing client feedback on usability and workflows. Strong communication and relationship-building skills are essential in this role, as you'll work closely with clients to ensure their success and satisfaction.

In this position, you'll have the opportunity to make a meaningful impact on our clients' businesses and contribute to the growth and success of our company. If you're a results-driven professional with excellent communication skills and a passion for delivering exceptional client experiences, we encourage you to apply.

The estimated salary for this role is $85,000 - $110,000 per year, based on factors such as location, experience, and qualifications.



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