Hotel Operations Supervisor Position

3 days ago


London, Ontario, Canada Glenview Cottages and campground Full time
Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Glenview Cottages and campground.

Company Overview

Glenview Cottages and campground is a renowned resort that offers a unique blend of comfort and luxury. We take pride in providing exceptional service to our guests and are committed to delivering outstanding results.

Job Summary

The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring seamless execution of tasks, and maintaining high standards of quality and customer satisfaction.

Key Responsibilities
  • Coordinate activities with other work units or departments to ensure efficient communication and task allocation.
  • Establish work schedules and procedures to maximize productivity and minimize errors.
  • Perform same duties as workers supervised to demonstrate expertise and build trust.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Assist clients/guests with special needs to deliver exceptional customer experience.
  • Co-ordinate, assign, and review work to ensure timely completion and high standards.
  • Hire and train staff in job duties, safety procedures, and company policies to promote growth and development.
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to ensure smooth operations.
Supervision

The successful candidate will be responsible for supervising 5-10 people, providing guidance, support, and feedback to ensure they meet their goals and objectives.

Additional InformationWork Conditions and Physical Capabilities

The role requires working in a fast-paced environment with tight deadlines, attention to detail, and the ability to work under pressure. The ideal candidate must have excellent oral and written communication skills, be flexible, and demonstrate initiative, judgment, and organizational skills.

Salary Estimate

We offer a competitive salary range of $50,000 - $70,000 per annum, depending on experience and qualifications. This estimate may vary based on location and industry standards.



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